Privacy Policy

1. Who we are

Primal Power Wash ("we," "us," "our") is an owner-operated pressure washing and soft-wash company serving Ventura County, California. You can reach us at (805) 504-7846.

2. Information we collect

When you request a quote, subscribe to updates, book a service, or chat with us, we may collect: your name, phone number, email address, service address, property details (such as square footage), the services you're interested in, and the messages you send us.

We also collect basic technical information automatically through our website, including IP address, browser type, device, and pages visited, for security and analytics.

3. How we use your information

• To prepare estimates and respond to quote requests.
• To schedule, perform, and follow up on services.
• To send confirmations, receipts, reminders, and service-related messages.
• To send promotional emails or texts only when you opt in (you can unsubscribe at any time).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect against fraud.

4. How we share your information

We do not sell your personal information. We share it only with trusted service providers who help us operate (such as hosting, email delivery, payment processing, and scheduling), and only as needed for them to perform those services. We may also disclose information when required by law.

5. SMS and email communications

By providing your phone number or email, you consent to receive service-related messages from Primal Power Wash. Message and data rates may apply. You can opt out of marketing messages at any time by replying STOP to texts or clicking unsubscribe in any email.

6. Cookies

Our site uses essential cookies to function and may use analytics cookies to understand site usage. You can control cookies through your browser settings.

7. Data retention & security

We retain your information only as long as needed to provide services, comply with legal requirements, and resolve disputes. We use reasonable technical and organizational safeguards to protect your information, but no system is 100% secure.

8. Your rights

Depending on where you live (including California residents under the CCPA), you may have the right to access, correct, or delete your personal information, and to opt out of certain uses. Contact us at (805) 504-7846 to make a request.

9. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised.

11. Contact us

Questions about this policy? Call (805) 504-7846 or visit our home page.